Catalogue / The Receptionist

The Receptionist

Saoirse the owl — yours gets the name you choose

Calm on the second ring at 2am. Says they are AI, then books the appointment anyway.

Answers the phone 24/7, books people in, escalates the urgent.

A missed call is a lost customer. This one answers on the second ring, at 2am, in the middle of your busiest hour.

Takes off your team
5–14 hrs/wk

About €750–€2,100 a month of staff time at €35/hr

Pays per result
€1.50 per call answered

Quiet month: €45 minimum. Busy month: never more than €500. No monthly plan to sign. Setup €300–500 once, credited back at month 3.

Live in
14 days

Built to order for your stack, then a week in draft

Saoirse at work

Example · VANO phonePhone
+353 91 ··· 014800:48
CallerCould anyone do a clean this afternoon?
Saoirse · says she is AIVANO’s assistant here — I’m an AI. A helper is free from 14:00, or 16:30.
Caller16:30. Two-bed in Renmore, and the oven if there is time.
The 22:10 callWasRings out. A voicemail nobody hears.NowAnswered, booked 16:30 in Renmore.
Booked 16:30 in Renmore · anything urgent goes to a person

Hear how she answers

A sample call, 22:31 on a Tuesday

answered on the 2nd ring
  1. CallerHi — do you have anything free tomorrow evening?
  2. Saoirse · AI, and says soYou're through to Harbour Dental's assistant — I'm an AI, and I can book you in. Tomorrow I have 17:20 or 18:40 with Dr Molloy.
  3. Caller18:40. It's for a cracked filling, it's a bit sore.
  4. Saoirse · AI, and says soBooked — 18:40 with Dr Molloy, and I've noted the sore filling so they're ready for you. If it gets worse tonight, ring back and say 'urgent' and I'll put you straight through to a person.

Sample script. Yours answers on your number, in your services and prices — you hear it live on your setup call before it ever takes a real one.

What it does

  1. 01

    Picks up every call, including the ones you miss right now

  2. 02

    Books appointments straight into your diary

  3. 03

    Puts genuine emergencies through to a real phone

Plugs into

  • Twilio
  • Google Calendar
  • Your booking system

On something older or in-house? It reads a shared sheet instead — how it plugs in.

Questions people ask

Does it sound like a robot?

It sounds like a calm, quick receptionist and it says it is an AI assistant at the start of the call. Response gaps are under a second.

What does an AI phone agent cost?

€1.50 per call actually answered, with the €45 quiet-month minimum and a €500 ceiling. A part-time receptionist costs €1,200+ every month for a fraction of the hours.

What happens if it doesn't understand someone?

It takes a message with the caller's number and hands it to a person. It never guesses.

Hired most by letting agents, clinics and salons and gyms and fitness studios.

Get a free call